Frequently Asked Question

What services does Enterprise Ceylon Capital (ECC) offer?

ECC provides Equity and Debt trading services on the Colombo Stock Exchange.

How do I open a CDS account with ECC to start trading?

You can open a Central Depository System (CDS) account with ECC through the CSE mobile app or by visiting our office. Required documents include a copy of your NIC or passport, proof of address, and bank account details. Additional documentation is required for corporate and foreign accounts. Our team is available to guide you through the process.

Can I trade stocks online with ECC?

Yes, ECC offers a secure online trading platform (Atrad) that allows real-time stock trading on the Colombo Stock Exchange. Once your CDS account is activated, you’ll receive login credentials to start trading from anywhere.

What is the minimum investment required to start trading?

The minimum investment to begin trading with ECC is LKR 500,000. We recommend consulting with our Investment Advisors to create a strategy that aligns with your financial goals.

What fees and commissions are associated with trading through ECC?

ECC charges standard brokerage fees alongside statutory fees required by the CSE and the Securities and Exchange Commission of Sri Lanka. Our fee structure is competitive and transparent, with a detailed breakdown provided after each trade.

How can I monitor my portfolio and transactions?

You can monitor your portfolio and transaction history through ECC’s online trading platform or mobile app. We also provide regular reports via email to keep you updated on your investment performance.

How do I withdraw funds from my trading account?

To withdraw funds, submit a request via email or contact your Investment Advisor. Typically, funds are transferred to your linked bank account within two Market Days.

ECC provides market insights, research reports, and stock recommendations through our website, WhatsApp, email, and social media. Our Research Team analyzes market trends to help you make informed investment decisions.

How long does it take to open a CDS account with ECC?

If all required documents are submitted correctly, a CDS account typically opens within 1-3 business days. Corporate and foreign accounts may take longer due to additional verification processes.

Does ECC provide research and market analysis?

Yes, ECC has a dedicated Research Department offering market analysis, stock recommendations, and sector reports to assist clients in making informed decisions. Research reports are available to all clients.

How do I contact my Investment Advisor at ECC?

Once your account is set up, you’ll be assigned a dedicated Investment Advisor. You can contact them via phone or email for personalized assistance.

What should I do if I need help with my online trading account?

If you experience issues with your online trading account, ECC’s customer service team is here to help. You can reach us at [email protected] or call 0112-445 644 for support.

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